Telecommunications Business Solutions

Premium Health Care

Summary/Situation:

Premium Health Care have a large Nursing Home in Hythe. Originally they had areas where Nurses could not use a standard cordless telephone as the signal was weak. When visitors came to the Nursing Home, Staff had to go to the front door and physically
let the visitors in. At times they did not hear the front door bell missing Residents visitors and deliveries.

Solution:

Installed a Panasonic telephone system with integrated DECTs. These work as part of the telephone system, have a good signal range and with the installation of Cell Stations and boosters throughout the Nursing Home there were no weak spots. A door phone unit was installed on the front door. When visitors now call the door phone unit rings the cordless telephones. Nursing staff are able to answer the door on the telephone handset and can even open the door just by pressing a single digit on any telephone handset.

We have continued to work with Premium Health Care since the initial telephone system installation. We offer ongoing support and additional equipment. Further telephone systems have been installed in their other Nursing Homes. We have completed several cabling solutions throughout Premium Health Care properties. Recently we rectified faulty underground cabling joints which had been causing difficulties to residents telephone lines during bad weather.

Customers Own Comments:

We have found Kelk Communications to be an extremely reliable and cost effective supplier/installer of telephone systems with a good backup service available when required. The systems installed by Martin have been appropriate to our needs as well as resilient and we would have no hesitation in recommending their services to others.

Could your business benefit from a similar telecommunications solution?

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Panasonic Telephone System

  • Panasonic is the Number 1 Global Provider of PBX systems (under 100 extensions)
  • Panasonic is the Global Leader in DECT wireless.
  • We offer state-of-the-art telephony systems, full suites of digital and analog phones, IP Conference Speaker Phones, in-building DECT wireless handsets, and IP network cameras.
  • Our systems support a range of partner-provided applications for the hospitality and retail markets, as well as SIP trunking services for considerable cost savings.
  • Panasonic also provides networking capabilities for seamless integration of remote employees and locations by providing easy access to your central hub, and by allowing incoming calls to your desk phone to automatically ring on your mobile phone.
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Panasonic specialist

Why Kelk Comms?

Kelk Comms are telephone broadband installers in Kent offering telecommunications to all types of business including: Hotels, Offices, Nursing Homes, Residential and Care Homes, Workshops, Factories and Shops in Kent. Kelk Comms regularly service businesses in Dover, Canterbury, Maidstone, Faversham, Whiststable, Herne Bay and Medway towns.

Our telephone systems engineers will discuss your exact requirements with you and ensure the system best suited to your needs is quoted for.

Martin and Wendy Kelk
with the Head of Dept for Trading Standards

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